Privacy Policy

Edgistify is managed and operated by OptiSupply Chain Solution Pvt Ltd, a company incorporated under the Companies Act, 1956, having its registered office at ​​1201/1202, 12th Floor, Opal Square IT Park, Padwal Nagar, Thane West, 400604.This document is an electronic record and is controlled by the Information Technology Act of 2000 and any rules promulgated thereunder, as well as the provisions of numerous statutes dealing with electronic records that have been modified by the Information Technology Act of 2000. Neither physical nor digital signatures are necessary for this electronic record because it is produced by a computer system. This privacy statement outlines the categories of information that we may collect from users, including the sensitive personal data or information (defined below), its nature, intended uses, collection methods, recipients, and other relevant information. By emailing us at [email protected], you have the option to revoke your consent at any time for the collection and use of your information, including any personal information (as defined below). Please be aware, though, that in the event that you withdraw your consent, we might no longer be able to offer you the associated service. It is hereby clarified that withdrawing your consent will have no effect on the processing of personal information based on your previous consent prior to the withdrawal. Information Gathered: Category

1) Personal Information

We could ask you for certain information that can be used to contact or identify you when you use our website. Among other things, personally identifiable information may consist of the following:- Salutation and first and last names- Address for correspondence- An e-mail address- Phone number- Further Contact Details You have complete freedom over how much information you wish to keep private; you are free to enter as much or as little information as you like, with the exception of that which is legally necessary. When you register for an account on the website, the fundamental data needed to provide the services may be collected. Our main objective is to give our users a secure, effective, and personalized experience. This enables us to offer services and features that are specifically tailored to your needs and to adapt our website to make using it safer and simpler for you. It's important to note that we only gather personal information about you that we believe is required for attaining this goal. Generally speaking, you are free to visit the website without identifying yourself or disclosing any personal information. You must register using our online registration form in order to use all of the services and features of our website. During the registration process, you may be asked for your contact information, proof of identity, and other personal information that is requested on forms throughout the website. We try to make it clear which fields are mandatory and which ones are optional. Unless we specifically request it, you always have the choice not to submit information by choosing not to utilize a particular service or feature on the Website. The term "sensitive personal data" refers to information about someone's racial or ethnic background, political opinions, religious or philosophical beliefs, or trade union membership, as well as genetic or biometric information, health-related information, or information about their sexual orientation or behavior. It also would include any other information that the Personal Data Protection Bill, 2019, classifies as sensitive personal information. We take extreme precautions to make sure that your personal information is secure and not exposed to any kind of misuse.

2) Cookies

Little data files known as cookies are kept on your computer's hard drive or in the device's memory to help us personalize and enhance our Services and your experience, determine which parts and features of our Services are most popular, and keep track of visits. We track activities on our Service and store certain information using cookies and other tracking technologies. Based on how you use our website, we may monitor certain information about you automatically. This data is gathered and evaluated on an aggregated basis to analyze the flow of our website, assess the success of our marketing campaigns, and advance trust and safety. Also, we employ cookies so that you have to input your password less frequently while logged in. Additionally, it enables us to deliver content that is customized to your interests. Most web browsers are configured by default to allow cookies. You may typically opt to set your browser to delete or reject browser cookies if you'd like. Please be aware that removing or rejecting cookies may have an impact on the functionality and availability of our services.

Technique for gathering information

We create a variety of services that you may discover on our website, and to do this, we gather personal information from you in a variety of methods, including:- Programs used to deliver a range of services.- Online Forms: You acknowledge and accept that we may collect and/or keep personal information from you or any third party that communicates with us electronically (through emails, letters, etc.) in order to reply to your enquiry or query or for the purposes described below.- IP Address: When you access the internet, your computer is given an IP address, which is a number. In order to operate our website, analyze trends, track user behavior, compile broad demographic data for aggregate usage to develop the website, and deliver tailored, personalized content, we employ IP addresses. As a visitor to our website, you hereby give us permission to collect your IP address. Where permitted by the applicable law, we may also obtain information about you from other third parties. For example, we get data from:- Third parties with whom you have an account or who provide you with a service when you choose to link your Edgistify account to that account or service or to incorporate your data from that third party into the services we offer you;- third-party service providers who assist us in completing the data you have provided and ensuring its accuracy; and- other sources that give us details about you or how you use our services.

Use of Information Collected

1. Your personal information is used by us to manage, deliver, create, and enhance the services we provide to our clients. These goals comprise: 2. Rendering of services: We use your personal information to accept and process orders, deliver goods and services, and get in touch with you regarding orders, goods, and services, among other things. 3. Offering, resolving, and enhancing Edgistify services: Your personal information is used by us to deliver functionality, evaluate usage, address issues, and enhance the usability and efficiency of Edgistify Services.4. Abide with legal requirements: In some circumstances, we gather and utilize your personal data to abide by the law. For identity verification and other purposes, for instance, we obtain from you information about your business address and your bank account.5. Communication: Through a variety of methods, we interact with you about Edgistify Services using your personal information (e.g., by phone, email, chat).

Disclosure of Information Collected

We might occasionally be required to give our trusted, third party service providers who help us with the Platform's service provision and product sales access to the information we've obtained from you. To carry out tasks on our behalf, we hire other businesses and people. Examples include delivering items, creating shipping invoices, sending postal mail and emails, analyzing data, processing payments, and offering customer assistance in addition to fulfilling requests for goods and services. These outside service providers have access to the personal data required to carry out their duties, but they are not permitted to use it for other purposes. However, you are in charge of making all necessary arrangements with third-party service providers (such as but not limited to shipping and transportation service providers) from whom you choose to obtain services and with whom personal information or other data is shared on your instructions or using the login/integration credentials details that you have given to us.In order to protect this information, we make sure that these third-party service providers are subject to reasonable confidentiality obligations and/or use, maintain, and abide by generally recognized industry and security standards. You agree to any such sharing of your information to third-party service providers by using the Platform. We may also release your information if required to do so by law or court order, or if we determine in our sole discretion that doing so is necessary to defend our rights or the rights of other Users, to stop harm to persons or property, to fight fraud, or to reduce the risk of credit risk. In the event that we go through a business restructuring, asset sale, division, or transfer of all or a portion of our business, we may also disclose or transfer your information to any third party. We will make sure that the third party to whom we transfer or sell our assets will manage your Personal Information with adequate confidentiality and security procedures, at the very least as protective as those outlined in this Privacy Policy. If the new entity's intended processing of your information differs considerably from that described in this Privacy Policy, you will have the option to refuse any such transfer.

Data Disposal

We never share or disclose PII data to third parties unless required by law or authorized by the data subject. By using our services, you agree to the collection & processing of your & your customers' personally identifiable information in accordance with this privacy statement. Edgistify stores your personal information in an encrypted form unless otherwise required. This data is retained for 30 days after the order is delivered, and only for the time necessary to (i) fulfill orders, (ii) calculate and remit taxes, (iii) produce tax invoices and other legally required documents, and (iv) meet legal requirements, including tax or regulatory requirements. If your information is no longer required for the aforementioned purposes, we will generally delete it in accordance with our standard data retention practices.


To efficiently fulfill orders, we may collect personally identifiable information (PII) from our customers, including sellers and their customers, such as name, contact information, and address. This data is encrypted and securely stored on our servers. We take appropriate precautions to protect PII data and ensure that only authorized personnel have access to it. We place a high priority on the security of your personal information. In accordance with applicable law, we have put in place security procedures, guidelines, and technical safeguards, such as firewalls, transport layer security, and other physical and electronic security measures, to safeguard the personal data that is in our possession from unauthorized access, improper use, disclosure, modification, destruction, or loss. Your information is safeguarded by our security mechanisms when you submit it on the Platform. Please be aware that we follow all legal laws, rules, and regulations as well as internationally recognized standards. Your information is kept on protected networks and is only accessed by a small group of people with access rights or other requirements for the information for the purposes specified in this privacy policy. These authorized individuals have a duty to maintain the privacy of such information. You understand and acknowledge that there is no such thing as perfect security and that we cannot guarantee that there won't be any unintended disclosures of any information or potential security breaches, despite our best efforts to transmit and store all the information you provide in a secure operating environment that is not accessible to the public. You acknowledge and agree that we are not liable for any security lapses, actions taken by third parties who obtain your Personal Information, or occurrences outside of our reasonable control, such as governmental acts, computer hacking, unauthorized access to computer data and storage devices, computer crashes, security, and encryption lapses, etc.

Opt-Out Policy

It is not permissible for the third-party service providers with whom we may use the information you have provided to advertise their own services, send promotional emails, or otherwise interact with you in a promotional manner. We give you the option to stop receiving promotional, marketing-related, or non-essential communication from our partners. You may use the "unsubscribe" link or the instructions in each email message to remove your contact information from all of our mailing lists and newsletters. Instead, you can email us at [email protected], or the Edgistify ‘Chat’ option available for immediate assistance. Depending on the accessibility of contact information, we retain the right to restrict membership. Prior to any actions being taken, an email will be sent to all Users.


At any time, we reserve the right to change this privacy statement. The website will be updated with any changes to the Privacy Policy. Every time you use our Platform, we encourage you to read this Privacy Policy to get a better understanding of how your Personal Information is used.

Feedback or Concern

You can contact us if you have any additional questions, feedback, or concerns about privacy in accordance with applicable laws and regulations. Contact email address: [email protected] name and contact information for the grievance officer are provided below in accordance with the Information Technology Act of 2000 and its accompanying Rules.

Name: Kamal Kishore Kumawat
Email : [email protected]