Edgistify's Appointment-Based Deliveries give 100% PO Fulfillment

Q: What is Appointment-Based Delivery (ABD)?

Appointment-based delivery refers to scheduling a delivery time in advance with the client to ensure they are ready to receive the goods. It helps prevent waiting, delivery failures and improves overall efficiency.

Q: For which type of clients is ABD required?

ABD is typically for Purchase Order (PO) fulfilment of Qcom Fulfilment Centre (FC) orders, especially for clients who have fixed receiving windows or strict delivery protocols.

Q: Who is responsible for booking the ABD?

In most cases, the client initiates the ABD booking at the Qcom FC after a mutual discussion between the client team and the Edgistify POC.

Q: What is the ABD accuracy/fulfilment percentage at Edgistify?

We have an ABD fulfilment ratio of 97% for our clients.

Q: What happens if the delivery appointment is missed or delayed?

If a delivery appointment is missed or delayed, a new time slot must be booked. It may lead to delays in delivery and order fulfilment, and the client may raise complaints or apply penalties as per their policy.

Q: Why might a delivery be rejected at the customer’s end?

A delivery may be rejected if the vehicle arrives outside the scheduled time, mandatory documents (like LR copy, invoice, etc.) are missing, or an incorrect vehicle or unregistered transporter is used.

Q: What if the vehicle gets delayed after receiving a confirmed time slot?

If the vehicle is delayed by more than 30–60 minutes, the appointment slot may lapse. A new appointment must be booked, and the vehicle could face overnight detention.

PO-ready, SLA-driven delivery execution built for BlinkIt, Zepto, Instamart & Modern Trade. With appointment-based delivery, you can schedule shipments for set times, ensuring recipients are available, reducing rejections, and improving efficiency.

Here's How We Help

In today's retail supply chain, missing an appointment is more than a delay — it's lost shelf space, penalties, and damaged brand trust. With appointment-based delivery, clients and delivery partners coordinate dispatch and arrival times to guarantee.

Zero PO Rejections: Meet every delivery requirement with precision.

98% SLA Compliance: Guaranteed proof of delivery builds accountability.

Higher First-Attempt Success Rates: No waiting on the receiving end.

Optimised Fulfillment Costs: Faster replenishment, fewer delays, and reduced transit distances.

Time-Stamped Handovers & POD: Full visibility from dispatch to delivery.

Trusted by Renowned Brands and more....

Edgistify's ABD Solution

Predictable Delivery + Real-Time Control

SLA Compliance

Ensure SLA & SOP compliance for each quick commerce marketplace

Slot Booking

Auto-sync with retail portals + Live visibility on gate passes & tokens

System Integrations

Seamless with your WMS/OMS/ERP + API-ready across platforms

From ASN to Gate-In.
Fully Tracked. Fully Optimised.

Connect: Plug your OMS to Edgistify → Get real-time slot data + booking flows

Coordinate: Receiver-side confirmations → Ensure SLA/SOP adherence

Comply: Achieve <2% rejection rate → Full visibility + dashboards for your ops team

FAQs

We know you have questions, we are here to help

What is Appointment-Based Delivery (ABD)?

Appointment-based delivery refers to scheduling a delivery time in advance with the client to ensure they are ready to receive the goods. It helps prevent waiting, delivery failures and improves overall efficiency.

For which type of clients is ABD required?

ABD is typically for Purchase Order (PO) fulfilment of Qcom Fulfilment Centre (FC) orders, especially for clients who have fixed receiving windows or strict delivery protocols.

Who is responsible for booking the ABD?

In most cases, the client initiates the ABD booking at the Qcom FC after a mutual discussion between the client team and the Edgistify POC.

What is the ABD accuracy/fulfilment percentage at Edgistify?

We have an ABD fulfilment ratio of 97% for our clients.

What happens if the delivery appointment is missed or delayed?

A new time slot must be booked
It may lead to delays in delivery and order fulfilment
The client may raise complaints or apply penalties as per their policy

Why might a delivery be rejected at the customer's end?

The vehicle arrives outside the scheduled time
Mandatory documents (like LR copy, invoice, etc.) are missing
An incorrect vehicle or an unregistered transporter is used

What if the vehicle gets delayed after receiving a confirmed time slot?

If the vehicle is delayed by more than 30–60 minutes, the appointment slot may lapse
A new appointment must be booked, and the vehicle could face overnight detention